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Medical Insurance and Self Pay Collector

Rockford, IL 61102

Posted: 05/23/2023 Employment Type: Contract Job Number: CJ9019176523 Pay Rate: $15.58 / hour

Job Description

Medical Insurance and Self Pay Collector


Local clinic is hiring a Medical Insurance & Self Pay Collector to work in their busy Rockford office.  The Medical Insurance & Self Pay Collector is responsible for working with insurance companies and patients to make payment arrangements, handle collection on accounts, and monitor delinquent accounts.  


Hours: 8am to 4:30pm, Mon-Fri.

Pay: $15.58/hour


Medical Insurance & Self Pay Collector Responsibilities:  
  • Accurately enter payments, adjustments, patient demographics, and insurance information
  • Collect on delinquent accounts by establishing payment arrangements with patients, monitoring payments, and following up when payment lapses occur
  • Perform various collection actions including contacting patients and insurance companies by phone or website, correcting and resubmitting claims to third party payers and preparing information for the collection agency
  • Secure outstanding balance payments by establishing/offering payroll deductions
  • Collect data for routine reporting and publication of Accounts Receivable
  • Manage A/R and collection percentages
  • Comply with established policies and procedures, objectives, HIPAA, safety, and environmental standards


Medical Insurance & Self Pay Collector Qualifications:  
  • Detail oriented with the ability to work with minimum or no supervision
  • Knowledge of MS Office (Word, Excel, Access, PowerPoint, and Scheduler; and medical billing software (eClinicalWorks), EDI systems
  • Understand CPT and ICD-10 terminology
  • Knowledge of HIPAA, Medicare/FQHC, Medicaid/FQHC
  • Experience with medical billing systems; patient/insurance financial management
  • Able to follow through, assume responsibility and use good judgment
  • Communicate effectively and diplomatically with patients, insurance companies and facility personnel, both orally and in writing
  • High School Diploma or equivalent
  • Any combination of experience and training that meets the requirements, for example, 3-5 years in a general or medical office administration
  • Ability to follow-through, assume responsibility and use good judgment


If you have the experience needed for the Medical Insurance & Self Pay Collector position, we would love to talk to you today!  Apply here or contact Courtney at 815-229-7810.

Meet Your Recruiter

Courtney Joy

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