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Patient Service Representative

Rockford, IL 61107

Posted: 03/29/2023 Employment Type: Contract To Perm Industry: Medical Office & Insurance Job Number: CJ130781213 Pay Rate: 14.41

Job Description

 Bilingual Patient Service Representatives


Make a difference by working in healthcare at a local clinic!  We are looking a Bilingual Patient Service Representatives to provide excellent customer service to our patients. The Patient Service Representatives will maintain current patient demographics, inform clients about clinic programs and protocols, and manage patient flow by scheduling, and directing clients to the appropriate area or department of the clinic.  


Bilingual Patient Service Representative responsibilities:
  • Coordinate with medical team to ensure consistent patient flow
  • Accommodate all scheduling needs using clinic guidelines
  • Ensure accuracy of all patient information and maintain confidentiality of all personal and financial information
  • Manage and reconcile cash drawer
  • Maintain office supply inventory
  • Comply with established policies, procedures, objectives, and HIPAA standards

Bilingual Patient Service Representative requirements:
  • Bilingual in English and Spanish
  • Possess high school diploma or equivalent
  • Valid DL required
  • Understand basic math
  • Exhibit and use good judgment
  • Communicate effectively and diplomatically with patients, insurance providers, and facility personnel
  • Understand and follow verbal and written communication
  • Demonstrate strong customer service skills and ability to multi-task
  • Maintain attention to detail

If you are interested in one of the Bilingual Patient Service Representative positions, we would like to talk to you! Please apply here or call Courtney at 815-229-7810.

Meet Your Recruiter

Courtney Joy

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